WorkinDenmark

International Citizen Service in Aalborg: A ‘one-stop shop’ for foreign residents

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The spring before we moved to Aalborg, we visited the city as a family. A prior online search had pointed us to an office called the International Citizen Service (ICS), where immigrants can register as residents of the Kommune (municipality), ask questions about job searches and taxes, and gather other information useful to living in Aalborg. So even though our moving day was months away, we wrote a list of questions and headed to the ICS armed with our queries on the first day of our visit.

ICS Aalborg's new office is located in the lovely, restored Aalborg Castle.
ICS Aalborg’s new office is located in the lovely, restored Aalborg Castle.

A friendly staff member greeted us when our number was called. Despite the fact that the waiting room was packed, she patiently answered all of our questions – handwriting names and addresses of offices where we could get further information, in some cases – and we left feeling much better informed and reassured that everything was going to go just fine once we lived here. (Inevitably there were hiccups but those are the subject of future posts!) Read the rest of this entry »